CHAPTER 7Shh … Listen
The art of conversation lies in listening.—MALCOLM FORBES
A friend was going to a party where he would be meeting his wife’s coworkers from her new job for the first time. He felt anxious as the time for the party grew near, and he wondered whether they would like him or not. He rehearsed various scenarios in his mind in which he tried in different ways to impress them. He grew more and more tense.
But on the way to the party, the man came up with a radically different approach, one that caused all of his anxiety to melt completely away.
He decided that, instead of trying to impress anyone, he would spend the evening simply listening to them and summarizing what they had just said. At the party, he spent the evening listening ...
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