Chapter 13

Large-Scale Network and Service Management with WANTS

Federico Bergenti1; Giovanni Caire2; Danilo Gotta2    1 Dipartimento di Matematica e Informatica, Università degli Studi di Parma, Parma, Italy2 Telecom Italia S.p.A., Torino, Italy


This chapter presents an overview of WANTS (Workflow and AgeNTS), an agent-based platform for large-scale network and service management that has been in daily use for broadband service provisioning and assurance for more than five years. The chapter first outlines the role of WANTS in the management of the broadband network of Telecom Italia and sketches its main features. Then, it briefly describes the major elements of the architecture of WANTS and maps them against the core features ...

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