A Survey on Factors that Impact Industrial Agent Acceptance
Paulo Leitão1,2; Stamatis Karnouskos3 1 Polytechnic Institute of Bragança, Bragança, Portugal,2 LIACC—Artificial Intelligence and Computer Science Laboratory, Porto, Portugal3 SAP, Karlsruhe, Germany
Abstract
Although the agent technology has been with us some decades now, its acceptance in industry is still limited. As such, we conducted a survey and investigated the main factors that impact it. Thus, key industrial agent aspects are investigated—i.e., design, technology, intelligence/algorithms, standardization, hardware, challenges, applications, and cost. The results are analyzed and discussed, confirming that a decision on agent utilization in productive industrial ...
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