Chapter 13

Collective Bargaining and Grievance Procedure

Chapter Objectives

This chapter will enable students to:

  1. Explain the main features of collective bargaining and its importance
  2. Describe the levels of collective bargaining and explain the factors influencing them
  3. Explain the theories of collective bargaining
  4. Present a brief description of the growth and development of collective bargaining in India and explain the hurdles in its way
  5. Understand the characteristics of productivity bargaining and its advantages
  6. Explain the meaning of ‘grievance’ and describe its various types and causes
  7. Explain the concept and advantages of grievance procedures and the desirable features of a successful grievance procedure
  8. Describe the main features of model ...

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