1 Introduction and Types of Information Systems (IS)

This chapter aims to show the significance of Information Systems in modern industrial companies, both organizationally and financially. The vast number of existing IS are categorized into certain types of IS. Finally, an overview of the nature of processes and ways of documenting them is given, since processes are the main object of IS. After reading this chapter, you should be able to …

  • – … explain the advantages and risks of IS on the company and industry levels.
  • – … describe the IT-productivity paradox and its possible reasons.
  • – … use basic concepts of strategic analysis in the context of IS.
  • – … apply the TCO concept on a simple scale.
  • – … structure operative IS according to company ...

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