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Influence in Action: How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference

Book Description

The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts.

With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy.

In Influence in Action, Weber goes deeper, showing you how to put these principles into practice―using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you.

Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They’re eager to be more engaged. They’re raring to make a difference. And what is leadership if not influence in action?




Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Preface
  7. Acknowledgments
  8. Introduction The World Needs People Willing to Stand Up, Speak Out, and Make a Difference
  9. CHAPTER 1 The Case of Steve The Key to Conversational Leadership Lies in Your Capacity to Influence
  10. Part I AWARENESS
    1. CHAPTER 2 Disciplined Awareness Learning to Control Your Beam of Attention
    2. CHAPTER 3 Personal Awareness The First Step in Getting Out of Your Own Way
    3. CHAPTER 4 Situational Awareness Paying Attention to People, Patterns, and Purpose
    4. CHAPTER 5 Awareness Practices Building Your Ability to Focus on Purpose
  11. Part II MINDSET
    1. CHAPTER 6 The Conversational Capacity Mindset Turning Your Mind into a Workshop
    2. CHAPTER 7 Expanding the Sweet Spot Eight More Balanced “Character-istics”
    3. CHAPTER 8 The Leadership Mindset Taking Responsibility and Being Constructive
    4. CHAPTER 9 Strategies for Embracing and Strengthening Your Mindset Building Your Ability to Place Learning Over Ego
  12. Part III SKILLS
    1. CHAPTER 10 Candor Skill #1 Stating Your Position
    2. CHAPTER 11 Candor Skill #2 Helping Others See Your Thinking
    3. CHAPTER 12 Curiosity Skill #1 Testing Your Hypothesis
    4. CHAPTER 13 Curiosity Skill #2 Inquiring into the Hypotheses of Others
    5. CHAPTER 14 Sharpening Your Skills Learning to Balance Candor and Curiosity, One Skill at a Time
  13. Part IV MOVING FORWARD
    1. CHAPTER 15 Putting It All Together Building Your Skills While Doing Meaningful Work
    2. CHAPTER 16 Your Road Map to Competence Crafting a Powerful Personal Plan
    3. CHAPTER 17 The Illusion of Conclusion Why Your Leadership Journey Never Really Ends
  14. Notes
  15. Index
  16. About the Author