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Influencing People by John Eaton, Roy Johnson

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Emotional Intelligence

The ability to manage oneself and to build better relationships with others is vital for a successful influencer. Be aware of your own emotions, be sensitive to the feelings of others, and always act with honesty and openness.

TIP

Listen to your instincts when you are making difficult decisions.

Acting with emotional intelligence

The author Daniel Goldman states that you act with emotional intelligence when you are aware of, and regulate, your own emotions and when you are sensitive to the emotions of others. Get to know your own moods well. Pay attention to the emotional state of other people, so that you can time your assertions sensitively.

Emotionally intelligent

An emotionally intelligent person understands his ...

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