Chapter 5Information Management Maturity and Principles

Imagine a retail manager with no record of his store’s inventory. Or consider a CFO who has no general ledger that records her company’s financial assets. Or an HR executive with no company directory, employee ratings, or compensation data. Ridiculous or even impossible, right? Well, a lack of inventory about what information assets exist throughout the organization epitomizes the unfortunate state of information management in most organizations today.

Business leaders and IT executives increasingly wax about how their company’s information is one of its most important assets. Research from Gartner and others has shown how significantly investors and financial analysts favor information-savvy ...

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