One of biggest problems with kicking off new IG programs is that, on average, they take a year or more to form, according to industry research. Beyond that, many IG programs lose steam and fail to meet the organization’s objectives. This can occur for a variety of reasons, adhering to the Anna Karenina principle, which derives from the opening to Tolstoy’s book:
“Happy families are all alike; every unhappy family is unhappy in its own way.”
That is to say, every IG program failure is unique and due to a varying mix of shortcomings.
One IG industry leader confided, “I have designed perfect IG programs and nothing happened.” In this case, there ...