Appendix 2: sample interview schedule, June–July 2013
Legend: 90 candidates; 30 candidates each drawn from site surveys conducted at museums, archives and libraries, or adjusted proportionally according to user number ratios. (The ratio could also be, for example, 50 museum users, 15 archive users and 25 library users.) Interviewees numbered sequentially in order of interviews. Interviewers: KB, DC, MG, SR (four in total, working in pairs, alternating in combinations, balancing race, gender and cultural group to match candidates interviewed where this is necessary in the cultural context).