
434 Part III n Information Quality Applied to Core Business Value Circles
Calibration interval procedures
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Good scheduling practices
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Environmental conditions and parameter management
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Calibration management software support
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Documented calibration training and procedures
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Continuous Process Improvement
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4. Finalize the manufacturing process design using SDSA.
5. Conduct process testing, adjustment, and validation.
6. Install and calibrate manufacturing equipment to meet Nominal Values
for Quality Characteristics.
7. Conduct and adjust final process design.
8. Provide manufacturing process training to the production staff.
Process Activities for Service Delivery
1. Finalize the service delivery process design (SDSA).
2. Conduct service delivery testing, adjustment, and validation.
3. Implement the service delivery process.
4. Ensure service delivery Quality Characteristics are consistently met.
5. Provide service delivery process training to the delivery staff.
Process Quality Methods
Design of Experiments (DOE)
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Taguchi Method of Quality Engineering or Robust Design
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Troubleshooting and Diagnosis
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Quality Inspection
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Common Information Quality Issues
Incomplete, inaccurate, or unclear process definitions and work instructions
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Incomplete, inaccurate, or imprecise process and product measurement
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results
Inaccurate, incomplete, or unclear product physical storage ...