Skip to Main Content
Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
book

Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems

by Larry P. English
October 2009
Beginner to intermediate content levelBeginner to intermediate
839 pages
29h 16m
English
Wiley
Content preview from Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
Chapter 10 n IQ Applied to Product Development 459
Develop the project plan for conducting the Process Improvement activities
of the Plan-Do-Check/Study-Act cycle. See Chapter 7, TIQM P4.1 for general
guidelines.
Plan a Product Quality Specification Process Improvement
The first part of planning (TIQM P4.2) is to analyze and identify the Root Cause
or Causes of the problem you seek to solve, such as “out-of-date content.” See
TIQM P4.2.1 “Analyze Root Causes of the IQ Problem” in Chapter 7. Analysis
of the Root Causes requires understanding the needs and expectations of the
Customers and facilitating the identification of precipitating causes to drill down
to and isolate the Root Causes.
Identify Causes of Poor Product Quality Specification Information
TIQM P4.2.1 walks you through this. Examples of (Root) Causes include:
Lack of attention to Information as an integral component of the Product
■n
Specification
Specification and Machine Calibration are in
■n
incompatible units of measure.
Lack
■n
of Management Accountability for Product Specification data
Lack
■n
of a Change Control Procedure for Product data
Lack
■n
of Engineer’s or Product Developer’s understanding of Customer needs
Production control lacks the ability to translate Specifications to equip-
■n
ment Calibration.
Defective process for capturing Customers’ Requirements and Expectations
■n
Defective process for translating Customers’
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Improving Data Warehouse and Business Information Quality: Methods for Reducing Costs and Increasing Profits

Improving Data Warehouse and Business Information Quality: Methods for Reducing Costs and Increasing Profits

Larry P. English
Information Quality

Information Quality

Ron S. Kenett, Galit Shmueli
Business Metadata: Capturing Enterprise Knowledge

Business Metadata: Capturing Enterprise Knowledge

W.H. Inmon, Bonnie O'Neil, Lowell Fryman

Publisher Resources

ISBN: 9780470134474Purchase book