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Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
book

Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems

by Larry P. English
October 2009
Beginner to intermediate content levelBeginner to intermediate
839 pages
29h 16m
English
Wiley
Content preview from Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
492 Part III n Information Quality Applied to Core Business Value Circles
Inaccurate Customer Lifetime Value and its variation over time prevents
■n
you from optimizing marketing campaigns.
Inaccurate or incomplete Product Quality and Customer Feedback
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Information can cause you to fail to identify required improvements.
Next we describe how to measure and improve Information Quality in the
Supply Chain Value Circle “Forecast-to-Satisfied-Customer.”
Applying Information Quality to Various
Information Groups in the Forecast-to-
Satisfied-Customer Value Circle
Here we address applying Quality Principles and Processes to Measure and Improve
various processes within the “Forecast-to-Satisfied-Customer” Value Circle.
Forecast-to-Satisfied-Customer Information Groups
We will address Quality management assessment and improvement of these
categories of Supply Chain Information (Information Groups):
Forecast (Projected Sales) and Demand (Orders or Sales) Information
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Supplier and Competitor Product Information
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Order, Logistics, and Inventory Information
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Product Package Measurement Information
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Product, Marketing, and Promotional Information and Owner or Instruction
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Manual Information. Treated in Chapter 14, “Information Quality Applied
to Document and Knowledge Management,” SectionApplying Quality
to Technical, Procedural, and Documentation Writing.”
Information Quality Applied to Forecast ...
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Publisher Resources

ISBN: 9780470134474Purchase book