
Chapter 15 n IQ Applied to Information Management and Systems 723
7. Bring all the participating Stakeholders together in a group Information
Modeling workshop. This enables all Stakeholders to see and hear each
other’s Information Requirements and needs for Information about the
subject or resource being modeled.
8. Conduct the Information Modeling workshop.
9. Compare the Information Model with the gathered Information Views and
additional Information Views to confirm the completeness of the Model.
10. Define the Object Types and Attributes as you discover them.
11. Confirm the Definitions with a Consensus-oriented process.
12. Refine the Information Model as overlooked Requirements are discovered.
Usually this will add to the Model but not “modify” it.
Process Quality Methods
Quality Function Deployment (QFD):
■n
This involves Information Producers
and Knowledge Workers in the design of Information systems that sup-
port their work.
SIPOC (Supplier-Input-Process-Output-Customer):
■n
This approach ana-
lyzes downstream Knowledge Worker requirements for upstream creation
applications.
Breakthrough Thinking:
■n
This seeks to identify counterintuitive solutions
to problems, including Information System designs.
Standardize-Do-Study-Act (SDSA) Cycle:
■n
This uses poka yoke to error-
proof Information Systems designs, human-machine interfaces, and
Information Systems screen and ...