
Chapter 15 n IQ Applied to Information Management and Systems 749
Conduct Quality Assessment upon receipt of the information:
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Assess Data Definition Quality as a one-time event prior to contract so
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you know the meaning of the data you have purchased.
Assess Quality of the purchased Information in comparison to the
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real-world objects, events or other sources, especially for name and
address information or information such as the Consumer Price Index
or prime rate that affects decisions.
Send defective Information back to the Broker and request a remedy.
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Provide Quality training to all Stakeholders as to the meaning and poten-
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tial use of the Information.
Provide Feedback (Pareto Diagrams, Control Charts), especially if the
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Information comes on a regular basis.
Conduct Process Improvement Initiatives as needed with the Broker.
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Allow your Information Broker’s Information Producers to attend your
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Information Quality training.
Give Brokers your Information Quality Requirements to use as Product
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Specifications.
AERA ENERGY ALLOWS ITS INFORMATION BROKERS TO ATT