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Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
book

Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems

by Larry P. English
October 2009
Beginner to intermediate content levelBeginner to intermediate
839 pages
29h 16m
English
Wiley
Content preview from Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
748 Part III n Information Quality Applied to Core Business Value Circles
See CARFAX’s warranty for branded titles in Figure 15-10.
Figure 15-10: CARFAX Warranty for Warranty Accuracy
34474c15.indd 748 8/28/09 3:47:02 PM
Chapter 15 n IQ Applied to Information Management and Systems 749
Conduct Quality Assessment upon receipt of the information:
■n
Assess Data Definition Quality as a one-time event prior to contract so
■n
you know the meaning of the data you have purchased.
Assess Quality of the purchased Information in comparison to the
■n
real-world objects, events or other sources, especially for name and
address information or information such as the Consumer Price Index
or prime rate that affects decisions.
Send defective Information back to the Broker and request a remedy.
■n
Provide Quality training to all Stakeholders as to the meaning and poten-
■n
tial use of the Information.
Provide Feedback (Pareto Diagrams, Control Charts), especially if the
■n
Information comes on a regular basis.
Conduct Process Improvement Initiatives as needed with the Broker.
■n
Allow your Information Broker’s Information Producers to attend your
■n
Information Quality training.
Give Brokers your Information Quality Requirements to use as Product
■n
Specifications.
AERA ENERGY ALLOWS ITS INFORMATION BROKERS TO ATT
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Publisher Resources

ISBN: 9780470134474Purchase book