
792 Index n I–K
Information Definition Quality,
131–133
Information Standards and
Guidelines Quality, 128–129
IPS (Information Product
Specifications)
Conformance to Standards,
assessment, 153–159
Information Architecture,
quality assessment,
159–168
Information Group, identifying for
assessment, 147–150
Information Stakeholders
and Groups, identifying,
150–153
measuring Quality, 126
Quality Characteristics
identifying, 144–147
Information Name Quality,
129–131
Stakeholder Satisfaction,
assessment, 168–175
IPS Quality Assessments, 301
IQ Analysis Software, 215
IQ Assessment Report, 265
IQ Assessment software, 228
IQ Assessment Test Plan, 195
IQ Environment
establishing, 79–106
TIQM
Alignment Phase, 80
Integration Phase, 80
Startup Phase, 80
IQ Exception Report, 346
IQ Management
as Enterprise function, 115
as IT function, 94
standard job positions, 120
IQ Process Improvement
Facilitator, 303
IQ Software Preventive
Techniques, 309
IQMM (Information Quality
Management Maturity) grid,
71–72
Awakening, 74–75
Certainty, 78
Enlightenment, 75–77
Uncertainty, 73–74
Wisdom, 77
IRD (Information Resource
Data), 340
Ishikawa, Kaoru, 37
Cause end Effect Diagram, 46
facts and data, 44
Ishikawa-English Diagram, 302, 304,
356, 387, 575, 630
IS&R (Information Scrap and
Rework), 267
ISO (International Organization for
Standardization), 128, 410
ISO 9000 - 2000, 37, 53
J
Juran, Joseph, 37
customers, 41
Executive Management, 47
processes, 39
Ju