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Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
book

Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems

by Larry P. English
October 2009
Beginner to intermediate content levelBeginner to intermediate
839 pages
29h 16m
English
Wiley
Content preview from Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
212 Part II The Step-by-Step Guide to the TIQM Quality System
Table 5-7: P2.5 Sample of Accuracy Verification Sources
ASSESSMENT
OBJECT
ACCURACY TO REALITY SOURCE
ACCURACY TO
SURROGATE SOURCE
Person: non-sensitive
personal attributes
such as, name,
address, date of birth,
telephone number, or
tax-id number
The person, him or herself Birth certificate,
audited tax returns,
deed of trust.
Person profile infor-
mation, such as
income, home value,
buying behavior
Public records (will
require recalculation
based on age of data
and market changes);
Information Brokers
Person Address and
Contact details
The person, her or himself Postal Service author-
ity; Information
Brokers, such as
Acxiom, or Credit
Reporting Agencies
Medical Insurance
Claim
Observation or video or audio
recording of procedures of the
medical encounter, or a second
opinion diagnosis and treatment
Trained professional
reviews Provider’s
Medical Records (pro-
vider’s notes) of the
Medical Encounter
Customer Order Confirmation with order-placing
Customer; observation or recording
of order process
Customer-completed
order form
Package ship-
ping weights and
dimensions
Measure of the product package
itself with calibrated equipment
Third-party, indepen-
dent measurement
Home Owners
Insurance Application
Physical inspection of the property
to confirm observable and measur-
able attributes, such as construc-
tion type and materials, distance to
fire ...
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Publisher Resources

ISBN: 9780470134474Purchase book