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Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
book

Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems

by Larry P. English
October 2009
Beginner to intermediate content levelBeginner to intermediate
839 pages
29h 16m
English
Wiley
Content preview from Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems
Chapter 6 n Measuring the Costs of Poor Quality Information 287
(improved) process. There should be a marked difference in error
rates.
P3.7.6 Go to the downstream areas whose processes had failed because of the
existing rate of defects, and measure any direct Time and Materials
costs in ongoing IS&R activities.
P3.7.7 Document the one-time costs of Process Improvement and amortize it
over the five-year (or your life cycle) life of the application and Process
Improvement. Figure in the additional costs of time of error-proofing in
the process itself as part of the cost of production of the information.
P3.7.8 Calculate the profit in the form of eliminated costs of Information Scrap
and Rework and opportunity costs reclaimed. See Figure 6-25 for an
example.
Expense Category
Five Year Cost of Ownership of Improved Process and 5-Year ROI:
Creating Auto Insurance Application Policies
Year 1Year 2Year 3Year 4Year 5
$2,058,750 $2,058,750 $2,058,750 $2,058,750 $2,058,750
$361,463 $361,463 $361,463 $361,463 $361,463
$1,086,750 $1,086,750 $1,086,750 $1,086,750 $1,086,750
$0
$0 $0 $0 $0 $0
$0 $0 $0 $0 $0
$2,754,000 $2,754,000 $2,754,000 $2,754,000
$14,686,125 $20,947,088 $85,368,375 $120,709,500 $156,050,625
$3,506,963 $6,260,963 $12,521,925 $18,782,888 $25,043,850
$11,179,163 $14,686,125 $72,846,450 $101,926,613 $131,006,775
$11,179,163 $14,686,125 $72,846,450 $101,926,613 $131,006,775
Process Auto ...
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Publisher Resources

ISBN: 9780470134474Purchase book