
Chapter 7 Improving Information Process Quality 301
Participants:
Information Process Improvement Facilitator
Information Process Improvement Team
P4.1.O1 Candidate
Improvement Process
P1.4,5,6 IPS Quality
Assessments
P2.8.O1 Information
Quality Assessment
P2.3.O1 Information
Value / Cost Circle
Develop
Plan for
Information
Process
Improvement
P4.2
Pareto chart
Information Cause and Effect Diagram
Design for Quality
Poka Yoke
Project mgt.
Techniques / Tools:
P4.2A.O1 Root
Cause(s) identified
P4.2B.O1 Planned
Process Improvements
P4.2B.O2 Planned Stop-
Gap Improvements
Figure 7-4: P4.2 Develop Plan for Information Process Improvement.
Inputs to Step 4.2
P4.1.O1 Candidate Improvement Process: The Information Process selected
for improvement
P1.4,5,6 IPS Quality Assessments: Assessments of Information Product
Specification data if this is an Information Resource Process requiring
Improvement
P2.8.O1 Information Quality Assessment: Assessments of Information Quality
if this is an information production process
P2.3.O1 Information Value Circle: The Value Circle of process activities where
improvements will be made
Outputs to Step 4.2
P4.2A.O1
Root Cause(s) Identified: Identified Cause or Causes of the
Effects to be eliminated
P4.2B.O1
Planned Process Improvements: Defined Improvements
designed to eliminate the Cause or Causes and incidents of the Effect
P4.2B.O2
Planned Stop-Gap Improvements: Temporary ...