
$3.3 million had been spent on Selling, General, and Administrative
security costs.
14
By the end of 2003, many security policies and procedures had been
formulated (Table 2-2). However, many more still awaited top manage-
ment’s approval. An administrative bottleneck had formed at corporate
headquarters, inadvertently created by the increasing number of senior-
level managers who reported to the Senior Vice President of Security.
15
Efficiency needed to be improved and costs needed to be contained. An
integrated security management system provided the solution.
Integrated Security Management System
In 2004, Advo implemented a security management system ...