Information Systems Management

Table of contents

1. Cover
2. Foreword
3. Introduction
4. PART 1: Governing the Stakeholders
   1. Introduction to Part 1
   2. 1 Information Systems Stakeholders
      1. 1.1. The technological environment of IS stakeholders, and its development
      2. 1.2. Impact of the developing technologies on organizational management
      3. 1.3. Understanding and categorizing the human stakeholders in IS
   3. 2 From Global Governance to IS Governance
      1. 2.1. From organizational governance to IS governance
      2. 2.2. Defining IS governance
      3. 2.3. IS governance in an outsourcing strategy
      4. 2.4. IS governance in a resource pooling strategy
      5. 2.5. IS governance in a co-management strategy with stakeholders
      6. 2.6. Open innovation type software
      7. 2.7. Exercise: Bacchus
   4. 3 IS Governance in Practice
      1. 3.1. IS governance organizational models
      2. 3.2. IS governance benchmarks
      3. 3.3. Implement a best practice benchmark
      4. 3.4. Exercise: GreenNRJ
5. PART 2: Urbanizing the Territories
   1. Introduction to Part 2
   2. 4 The Information Systems Territory
      1. 4.1. The territory
      2. 4.2. Organizational and microeconomic territory
      3. 4.3. Organizational territory and mesoeconomics
      4. 4.4. The information systems territory
      5. 4.5. The information systems territory and the organization’s territory
      6. 4.6. Information systems territory and systems engineering
      7. 4.7. Alignment between the firm’s territory and the information systems territory
      8. 4.8. Mapping the information systems territory
      9. 4.9. Exercise: Linky and Enedis’ information systems territory
   3. 5 Territorial Urbanization
      1. 5.1. Urbanization
      2. 5.2. Urbanization of information systems
      3. 5.3. Urbanization: approaches and objectives
      4. 5.4. The planner’s job
      5. 5.5. The limits
      6. 5.6. Exercise: the urbanization of France’s government information systems
   4. 6 Urbanizing the Inter-organizational Information System
      1. 6.1. Inter-organizational territory
      2. 6.2. Inter-organizational territory of the information system
      3. 6.3. Alignment and representation of the inter-organizational information systems territory
      4. 6.4. Urbanization of an inter-organizational information system
      5. 6.5. The job of the inter-organizational information systems planner
      6. 6.6. Exercise: AGK
6. PART 3: Project Alignment
   1. Introduction to Part 3
   2. 7 Information Systems Project Management
      1. 7.1. Strategy of information systems projects
      2. 7.2. Roll-out of a traditional information systems project
      3. 7.3. Agile information systems projects: a development methodology, a process and a philosophy
      4. 7.4. DevOps: making the link between information systems developments and IS management committee procedures
      5. 7.5. Security in information systems projects
      6. 7.6. Exercise: cybersecurity in projects, managing tomorrow’s threats
   3. 8 Technology, Alignment and Strategic Transformation
      1. 8.1. The alignment of stakeholders, territories and projects
      2. 8.2. Strategic alignment
      3. 8.3. Competition, technological revolutions and new strategies
      4. 8.4. Strategic transformation linked to information systems and new technologies
      5. 8.5. Towards a dynamic perspective of strategic transformation linked to the information system
      6. 8.6. Exercise: TechOne: Big Data and the Cloud
   4. 9 Auditing Information Systems
      1. 9.1. What is an audit?
      2. 9.2. Information systems and auditing
      3. 9.3. The audit process
      4. 9.4. Scope of the audit
      5. 9.5. Audit repositories
      6. 9.6. Towards an approach via the risks of strategic alignment?
      7. 9.7. Conclusion
      8. 9.8. Exercise: an auditor’s view
7. Conclusion: Management of Information Systems in its Complexity
8. Glossary
9. References
10. Index
11. End User License Agreement