CHAPTER 2

Human Factors in Information Systems Project Management

A great deal of the effort involved in making a computer software project work is to get the project development team to work together. This is often difficult, because many computer software developers view life much like engineers and scientists. Their emphasis focuses on getting computers to work. Computers have no feelings, and do exactly what they are told. This environment leads to those people sometimes using a rather abrupt and curt mode of communication. Their ability to communicate effectively with humans is occasionally curtailed. Effective management of teams of software developers requires understanding both their personal tendencies, as well as those of users, usually ...

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