C. Martin Harris and Gene Lazuta

2 Placing patients at the center of patient-centered care: a healthcare provider system perspective of a powerful new technology-enabled “language”

The critical role of secure, two-way patient/clinician connectivity tools in the strategic design, planning and growth of provider organizations

Abstract: Technology-savvy patients demand online access and convenience in practically every purchase, transaction and decision they make.[1] By including secure, technology-based two-way patient connectivity tools as a core component of their strategic equation, many forward-thinking healthcare provider organizations are working to satisfy consumer demand and use the information patients enter for and about themselves ...

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