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Information Technology for Patient Empowerment in Healthcare by David Bates, Ronen Rozenblum, Maria Adela Grando, Eyal Zimlichman, Jim Warren, Marina Velikova, Maarten van der Heijden, Hanna Suominen, Roy Schoenberg, Yukari Schneider, Jane Sarasohn-Kahn, Michael Poku, Margaret Piscitelli, Christopher Pentoney, Disty Pearson, Jihad Obeid, Martha Minniti, Paula Miller, Marjorie Miller, Michael L. Millenson, Mary McNamara, Ariane Marelli, Peter Lucas, Gondy Leroy, Gene Lazuta, David Lansky, Jeff Harwell, C. Martin Harris, Stephanie Glier, Yaorong Ge, Robert Farrell, Mary Jo Deering, Catalina Danis, Scott Cashon, John Jeffrey Carr, Asaf Bitton, Cynthia Baur, Sasha Ballen, Marion J. Ball, Wajeeh Bajwa, Mehnaz Adnan, Thomas Lee

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Preface

Not so long ago, health care was organized around what physicians did; it is now undergoing a fundamental re-organization around meeting the needs of patients. This change is not based upon the sudden evolution of health care providers to some more altruistic state, or the seizure of power by patient advocates. This change reflects progress in our understanding of the real challenges we face in health care delivery, and enhancement of our ability to meet them.

For practical purposes, the earlier physician-centric era can be defined as the period before the 1999 publication of To Err is Human by the Institute of Medicine (IOM). Before that report, the widespread assumption in health care was that quality was basically just fine, and ...

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