Persons using a software system may need to be reminded to do something about a record saved in the system. Based on this reminder, they will perform actions that may be inside the system or outside it. An example of an action to be performed outside the system would be making a call to inquire about an item that will be delivered from an external organization. This means the software system should be flexible in allowing users to select any record and ask the system to remind them about it within a certain time. The Follow-Up module’s main functionality is to manage ...
© Mohamed Farouk 2017
Mohamed Farouk, Infrastructure Software Modules for Enterprises, https://doi.org/10.1007/978-1-4842-3021-3_13
13. Follow-Up Module
Mohamed Farouk1
(1)Muscat, Oman
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