Overview of recent innovation
This chapter provides an overview of public library projects and initiatives that feature an innovative idea, approach or service. These examples of innovation have been identified through a literature review of library industry articles and news features from 2013 onwards. Many libraries have developed and implemented services and projects that are innovative, demonstrating the enthusiasm public libraries have for constantly evolving their services to meet the demands of today's changing world. The overview of innovative activities is grouped into the five broad areas of collections, customer services, technology, programmes and library buildings. Recent innovation by libraries in collections focuses ...
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