Adrian Mäder, Christian Kunz, Andreas Ninck, Dominic Hurni, and Kim Oliver Tokarski*

1 The Link between Technological Focus and Innovative Capacities

Abstract: The common perception of innovation is colored by the mental image of high-tech laboratory facilities whose emphasis on cutting-edge technology is understood as proof of their ability to innovate. Does this perception reflect actual reality? This study uses expert interviews to operationalize the terms ‘technological focus’ and ‘innovative capacities’, whose presumed link is investigated in a series of qualitative interviews at companies in the service sector. The interviews reveal no immediate correlation between either variables.

1.1 Introduction

It seems a truism that the evolution ...

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