Chapter 14. Enterprise Content Management
Microsoft Office SharePoint Server (MOSS) 2007 represented Microsoft’s first entry into Enterprise Content Management (ECM). In SharePoint Server 2010 (SPS2010), Microsoft has changed and improved their ECM offering dramatically by simplifying how users participate in ECM solutions, as well as extending the capabilities of the platform.
This chapter will first explain Microsoft’s approach to ECM in SPS2010 and will then explore the different components that fall under the ECM label: document management, records management, and Web content management. As with most areas of the SharePoint platform, many of these capabilities are extensible, and therefore some customization scenarios are provided.