APPENDIX 2
BRENNAN’S LEADERSHIP GUIDE*
Do the right thing: Vanguard people are allowed to make mistakes, but they are never allowed to make ethical mistakes. Violate the confidentiality of client information, and you’re out. Accept a gift of material value from a client or a vendor, and you’re out. Make investments that are forbidden because of your job responsibilities, and you’re out. Ours is a “no ifs, ands, or buts” policy. There are no gray areas. We make no apologies for that black and white view.
Lead by example: Our great leaders must:
• Be the hardest workers.
• Be the most client focused.
• Be the most driven to succeed.
• Be the most caring and compassionate.
• Be the most flexible.
• Be the best role models with unquestioned ...
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