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Inside Windows® Server 2003 by William Boswell

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Troubleshooting New Devices

When you install a new device, you take the chance that a stable machine will suddenly cease to function or become erratic. Basic diagnostic procedures always apply. If possible, undo what you just did and see if the problem goes away. If not, begin analyzing what changes were made and correlate them to the symptoms you're seeing. This section contains some common tools to help you diagnose problems caused by adding components.

Device Driver Update and Rollback

The easiest way to update a driver is by using the Device Manager console. Obtain the Windows Server 2003/XP or Windows 2000 driver and the associated INF setup script and proceed as directed in Procedure 3.3.

Procedure 3.3 Device Driver Update

1.
Right-click ...

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