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Insider Power Techniques for Microsoft® Windows® XP by Austin Wilson, Scott Andersen, Geoff Winslow, Paul McFedries

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General Troubleshooting Tips

Figuring out the cause of a problem is often the hardest part of troubleshooting, but by itself it doesn’t do you much good. Once you know the source, you need to parlay that information into a fix for the problem. We discussed a few solutions in the previous section, but here are a few other general fixes you need to keep in mind.

  • Close all programs. You can often fix flaky behavior by shutting down all your open programs and starting again. This is a particularly useful fix for problems caused by low memory or low system resources.

  • Log off Windows XP. Logging off clears the RAM and so gives you a slightly cleaner slate than merely closing all your programs.

  • Reboot the computer. If problems exist with some system files ...

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