Chapter 12No One Is an “Only a . . .”

Figure explaining the term “CREATE” that includes three parts: 1.We should enjoy our work; 2. A happy team creates magic; and 3. Inspiration sustains the dream. First two parts indicating the term “ARE WE HAVING FUN YET?” by building a culture in which people enjoy what they do by emphasizing integrity, fairness and achievement. The second part indicating the term “NO ONE IS, ONLY A..” by avoiding stifling hierarchy and damaging cliques by valuing everyone's contribution.

If you emphasize that everyone is involved in planning, that the vision belongs to all of us and that trust creates the creative working environment, then you treat everyone with respect. But under pressure it is easy to create hierarchies, to use rank to try to intimidate others.

In this chapter we will look at why it matters that you live with the idea that no one is an “only a . . .”. From the cleaner who makes sure that cars don't drip oil, to the bulldozer driver who cuts a runway in the Arctic circle, this book is full of the people who make everyone's success possible by using skill, judgement and hard work. We'll see what's possible when we refuse to think anyone is an “only a . . .”, but also understand why we often undervalue great work and good ideas because of where they're coming from.

If, having read this chapter, you become more likely to give someone in your team a chance to surprise you, or put more time into making sure that everyone is valued, and knows it, then my experience suggests that you will have made a big step towards becoming an inspiring leader and have a much greater chance to succeed. Every one of us is somebody's mother, or father, or brother, or sister, or husband, or son, or daughter. We're all human, so show respect to the people who work for you. They want to do a good job, so give them the opportunity ...

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