7 What Inspires People? UNDERSTANDING
Adoctor was having a conversation with the mother of a 16-year-old. The mother said with confidence that she knew her daughter so well that she understood her “from head to toe.”
A few minutes later the daughter walked into the room and joined the discussion. The doctor asked the daughter how much, on a scale of one to ten, she felt understood by her mother. The daughter’s answer was “six.”
The mother immediately got defensive. She verbally attacked her daughter. When the daughter tried to explain why she didn’t feel understood, the mother interrupted and debated with her, starting an argument. Finally, in frustration, the mother walked out ...
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