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Instant Oracle BPM for Financial Services How-to by B. M. Madhusudhan Lyons

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Administering processes (Advanced)

Process escalation is one of the core features of BPM. Suppose if Conan Doyle is on leave or has not approved a task in a given time. The process automatically escalates the task to his manager or some other user in the business process, so that the task continues on time, according to their service-level agreements.

The following are some of the other important features of BPM:

  • Document management capabilities: BPM's out of the box integration capabilities allow process documents to be checked-in directly to the content repository (UCM). These documents are carried across the process workflow and are visible to all the process participants.
  • Setting deadlines: BPM allows task expiry based on a certain time interval. ...

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