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Instant Oracle BPM for Financial Services How-to by B. M. Madhusudhan Lyons

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Changing a business process by the process analyst (Advanced)

Another important feature of BPM is change management. The business often changes, and most of these changes are done by the process analyst in line with their current business requirements.

If we look at our home loan use case, the changes that happen almost on a regular basis are changes in the rate of interest. Other changes could be changes in the business flow itself. For example, loans higher than a certain amount may need the Reserve or Federal Bank authority's approval.

There might also be a new compliance requirement where an external auditor would need to be informed before loans are disbursed to loan applicants. Banks can also offer promotional campaigns such as early bird ...

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