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Instant Oracle BPM for Financial Services How-to by B. M. Madhusudhan Lyons

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Participating in a business process (Intermediate)

The key business requirements for financial services from a business point of view are:

  • Payment processing
  • Transaction management
  • Fraud detection
  • Ability to track and monitor business processes from start to end
  • Escalation
  • Risk and change management
  • Reduced total cost of ownership
  • Higher return on investment
  • Service-level agreements with partners and customers
  • Meeting compliance and regulatory requirements
  • Enterprise growth in terms of people and process volumes
  • Geographical expansion
  • New diversified businesses under a single enterprise

The hurdles and bottlenecks for financial services from an IT point of view are:

  • Silos of data
  • Outdated IT system and many applications running on legacy and non-standard based ...

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