CHAPTER THREEPrepare to Conduct the Training

You have defined the need for training and have designed a training program to fit that need. Now, as you prepare to conduct the training, you face many new decisions, mostly about how you will present the material so as to achieve the success your program deserves. This chapter presents, first, the mechanics of preparation for conducting a training program, including consideration of the leadership role, establishing credibility, choosing the best teaching methods, and controlling for behavioral factors. Then, I follow up with pointed discussions of topics behind these matters of preparation, including some more sophisticated group techniques, how to make your lectures engrossing, and what best ways ...

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