Appendix

Example Questions, Checklists, and Worksheets

1: Example Questions for a Needs Analysis (for SMEs)

  1. Background:
    • What is your area of expertise or specialization?
    • How many years of experience do you have in this field?
  2. Optimal or critical performances:
    • What are the critical tasks or job responsibilities that employees in this role need to perform effectively?
    • What tasks do you perform exceptionally well?
    • Are there any skills or tasks that you consider essential but may not be obvious to those with less expertise?
  3. Actual performances (performance gaps):
    • Are there any performance gaps or deficiencies you observe among employees in this role?
    • Can you provide specific examples or data to illustrate these gaps?
    • Are there any specific skills or knowledge areas that are the most important for all employees to do well?
  4. Assessment and evaluation:
    • How do you know if learners mastered the performance or skill?
    • Are there organizational results that are measured to evaluate effectiveness of the intervention?
  5. Potential barriers to implementing a solution:
    • Are there any potential challenges or obstacles to consider?
    • Are there any industry regulations, legal issues, safety standards, or compliance requirements that the solution must address?
  6. Currency of existing methods:
    • Are there any emerging trends, technologies, or best practices in your field that are needed?
    • Are the current resources or instructional materials up-to-date and aligned with industry changes?
  7. Open-ended: ...

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