CHAPTER 2

Introduction to Enterprise Systems

LEARNING OBJECTIVES

After completing this chapter you will be able to:

  1. Discuss the evolution and key business benefits of enterprise systems.
  2. Explain the role of enterprise systems in supporting business processes.
  3. Differentiate the different categories of data within SAP® ERP.
  4. Identify and analyze the major options for reporting.

In Chapter 1 we discussed the key processes executed in organizations. We saw that there is a high degree of integration and interdependence among processes. Even within small organizations it is difficult to execute these processes efficiently using manual techniques. Thus, organizations invariably rely on the use of enterprise systems to ensure that these processes are executed efficiently and effectively. In this chapter we discuss key concepts in enterprise systems, particularly SAP ERP. We begin by expanding on the introduction to enterprise systems and SAP ERP provided in Chapter 1. We follow this discussion with a brief history and evolution of SAP ERP. We then explore the different types of data utilized in SAP ERP. Finally, we conclude the chapter by examining various reporting options enabled by enterprise systems (ES).

images ENTERPRISE SYSTEMS

Enterprise systems are one of the most complex and powerful information systems in use today. As we explained in Chapter 1, this book will cover the world's most ...

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