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Integrated Management of Processes and Information by Kenneth A. Shaw

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CHAPTER 6

Managerial Considerations

This chapter covers topics where an astute managerial policy, choice, or a question at the right time can reduce risk and improve overall performance for businesses requiring both traditional processes and information systems. Some of you may have jumped ahead to this chapter because you feel that you are already familiar with what business information processes are. While that may be true for some, many will find it useful to review at least some of the topics in the preceding chapters if parts of the following discussion are unfamiliar.

Author note: Most of the suggestions and management approaches discussed in this chapter are not appropriate for a micromanagement environment. The levels of detail, ranges ...

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