Integrated Management of Processes and Information

List of Illustrations

	Figures
Figure 1.1	Evolution of information communication processes
Figure 1.2	Evolution of medical X-ray process
Figure 1.3	Fast-food restaurant customer process
Figure 2.1	Sparkline example from Excel
Figure 2.2	Precision example using Excel
Figure 3.1	Information processing flowchart symbols adapted for use in other process diagrams
Figure 3.2	Block diagram of fast-food restaurant customer order process
Figure 3.3	Service process blueprint for fast-food restaurant customer order process
Figure 3.4	Cross-functional diagram of fast-food restaurant customer order process
Figure 3.5	Service process blueprint from Figure 3.3 modified to show the information process content more clearly
Figure 3.6 ...