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Integrated Talent Management Scorecards by Lynn Schmidt, Toni Hodges DeTuncq

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19

TALENT MANAGEMENT FUNCTIONAL MACRO SCORECARDS

INTRODUCTION

This case study provides a look at how an international bank set up a learning and development (L&D) functional macro scorecard to track training programs throughout their organization. A system was established, used, and maintained to see, on any given day, how much training was being provided and how effective the L&D programs were in meeting individual as well as organizational quality drivers.

 

BACKGROUND

A large international bank, headquartered in Canada, has branches ...

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