Integrating Business Management Processes

Chapter 5Human Resource Management

5.1 Introduction

Managers depend on employees to get the jobs done, and in the process managers meet a multitude of challenges. A constantly changing workforce drives companies to be more efficient and effective in order to meet the demands of the external environment, government regulations, advances in technology and global competition (Mondy, 2012). Good human relations are essential for the efficiency and performance of the staff and to foster their commitment to the objectives of the organisation. Managers must understand good management practices and how to mobilise the skills of the workforce for mutual benefit. Gratton (2000) put forward four propositions that emphasise the importance of people as ...