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Integrating IBM PureApplication System into an Existing Data Center by Hendrik Van Run, Vincent T Tran, Ivan Pryanichnikov, Addison Goering, Rajeev Gandhi, Venkata Gadepalli, Erhan Ekici, Alan E Booth

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Service and Support Manager
Service and Support Manager (also known as Call Home) is an optional feature that comes with IBM PureApplication System V2.0 or later. It is an automated service ticket generation process that detects problems based on hardware or management software Call Home tagged events and reports them to IBM Support.
Service and Support Manager is available just for the PureApplication System, and it helps to streamline and simplify the support process with automated problem reporting and log or trace file collection. At the time ...

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