2

RPA, Workflow, Decisions, and Business Applications

This chapter will look at several core technologies that can enable intelligent automation, exploring Robotic Process Automation (RPA), Workflow, Decisions, and Business Applications. We will also discuss the specifics of what we currently support today in IBM Cloud Pak for Business Automation (CP4BA) and what kinds of solutions you can build with these technologies.

In this chapter, we will cover the following topics:

  • Robotic Process Automation
  • Workflow
  • Process-driven workflow (business process management)
    • Process-driven workflow
    • Case Management
  • Case management
  • Decisions
  • Business applications

Throughout this chapter, we will be using different use cases to showcase the variety of solutions ...

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