12
Workforce Insights
While it is important to create an automation solution, it is also important to understand how well the automation works. Cloud Pak for Business Automation provides the ability to use AI to give recommendations and use business data to create dashboards for business managers to observe and manage the workforce.
In this chapter, we’ll cover the following topics:
- Business problem
- Using the built-in dashboards
- Understanding intelligent task prioritization and decision recommendations
- Contributing and reacting to business events
- Customizing your dashboard
Business problem
Whether your automation technology is a workflow, decision management, or case management, the fact that there is end-to-end automation enables the business ...
Get Intelligent Automation with IBM Cloud Pak for Business Automation now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
