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Intelligent Automation with IBM Cloud Pak for Business Automation
book

Intelligent Automation with IBM Cloud Pak for Business Automation

by Allen Chan, Kevin Trinh, Guilhem Molines, Suzette Samoojh, Stephen Kinder
December 2022
Intermediate to advanced content levelIntermediate to advanced
450 pages
10h 11m
English
Packt Publishing
Content preview from Intelligent Automation with IBM Cloud Pak for Business Automation

12

Workforce Insights

While it is important to create an automation solution, it is also important to understand how well the automation works. Cloud Pak for Business Automation provides the ability to use AI to give recommendations and use business data to create dashboards for business managers to observe and manage the workforce.

In this chapter, we’ll cover the following topics:

  • Business problem
  • Using the built-in dashboards
  • Understanding intelligent task prioritization and decision recommendations
  • Contributing and reacting to business events
  • Customizing your dashboard

Business problem

Whether your automation technology is a workflow, decision management, or case management, the fact that there is end-to-end automation enables the business ...

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Publisher Resources

ISBN: 9781801814775Supplemental Content