Intelligent Decision-Making

Table of contents

1. Cover
2. Copyright
3. Contents
4. Introduction
5. The New Rules For Crisis Management
   1. A Growing Trend
   2. Controlling the Front Lines
   3. Controlling Targeted News Channels
   4. Controlling the Clock
   5. Working With Stakeholders
6. Why You Decide the Way You Do
   1. 1. The Advantage of Psychological Distance
   2. 2. Balancing Exploration and Exploitation
   3. 3. How to Tee Up Choices
   4. 4. Going With the Flow
   5. 5. Does Deciding to Seek Advice Signal Weakness?
   6. 6. Past Success Doesn’t Predict Future Improvement
7. Staying in the Know
   1. “Nothing but Talking”
   2. The Personal Knowledge Infrastructure
   3. How the Personal Knowledge Infrastructure Evolves
   4. What Makes It Personal
   5. Four Traps
   6. Improving Your Personal Knowledge Infrastructure
8. Designing Trustworthy Organizations
9. How to Lead During a Crisis: Lessons From the Rescue of the Chilean Miners
10. Rise of the Strategy Machines
11. How Scenario Planning Influences Strategic Decisions
    1. Scenario-Planning Workshops
    2. Implications for Executives and Long-Range Planners
    3. Influencing Strategic Decisions
    4. The Importance of Flexibility
    5. The Challenges of Scenario Planning
    6. Scenario Planning as a Continual Practice