O'Reilly logo

Intelligent Document Capture with Ephesoft - Second Edition by Jon Solove, Michael Muller, Ike Kavas, Pat Myers

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 5. Tips

Now that you have a thorough understanding of the Ephesoft system, it is time to turn our attention to some items that will prove helpful during the implementation and support of your system. In this chapter, we will provide helpful tips including the following:

  • Troubleshooting
  • Restarting a batch
  • No blank forms available for training
  • Setting up Active Directory
  • Setting up e-mail processing

Troubleshooting

In this section, we explain common troubleshooting methods for Ephesoft.

Logging

The primary log file for Ephesoft is located at Ephesoft\Application\logs\dcma-all.log.

Sometimes, additional information can be found in these files:

  • Ephesoft\Application\logs\dcma_report_all.log
  • Ephesoft\Application\logs\dcma-user.log
  • Ephesoft\JavaAppServer\logs\catalina.*.log ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required