November 2003
Intermediate to advanced
395 pages
12h 13m
English
Barbara Mirel has spent years studying users for whom simple software solutions aren’t sufficient. Interaction Design for Complex Problem Solving is the first book to tackle the thorny problem of developing software that is both usable and useful for users who have complex problems to solve. With clear explanations, detailed case studies, and thoughtful ideas about how to proceed, this is an excellent resource for designers, developers, and usability specialists.
At last we have a text to help interaction designers, technical communicators, and programmers understand (rather than defeat) the complexities of users engaged ...