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Introduction—The Global Perspective
Part I Understanding Business Cultures Around the World
Language and Communication
Contexting and Face-Saving
The Impact of Technology and The Environment
Power, Influence, and Authority
Concepts of Time
Body Language and Non-Verbal Communication
Part II Managing Business in a Global Environment
Restoring Trust in Business and Understanding International Business Ethics
Managing People Globally: Managing Executives on Global Assignment
Dealing with Culture Shock
Working Globally Without Leaving Your Desk
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